Responsible Gaming
at ab67
ab67 is committed to providing a safe, fair, and enjoyable gaming environment for all players in Bangladesh. Our responsible gaming framework gives you the tools to stay in control — including deposit limits, time-out features, and self-exclusion options — so that gaming remains a source of entertainment, not stress.
How ab67 Keeps You Safe
These six pillars form the foundation of our responsible gaming programme. Every tool listed below is available free of charge to all registered ab67 players in Bangladesh.
Deposit Limits
Set daily, weekly, or monthly deposit caps on your ab67 account to prevent overspending. Once a limit is active, it takes effect immediately and cannot be increased without a mandatory 24-hour cooling-off period.
Session Time Limits
Configure automatic session reminders or hard time limits so you are notified — or automatically logged out — after a defined period of continuous play. This helps you manage your time and stay aware of how long you have been playing.
Time-Out / Cool-Off
Need a short break? Apply a temporary time-out of 24 hours, 48 hours, one week, or one month. During a time-out, your account is suspended from all gaming activity. The time-out cannot be reversed once activated.
Self-Exclusion
For a more permanent break, self-exclusion closes your account for a minimum of six months, up to five years or permanently. During this period, you will not be able to register a new account or receive any promotional communications from ab67.
Loss Limits
Set a maximum loss threshold per day, week, or month. If your net losses reach the limit you have defined, your account will be automatically paused for the remainder of that period to protect your bankroll.
Reality Checks
Enable on-screen reality check notifications at intervals of your choice (every 30, 60, or 90 minutes). Each notification shows your session duration and net balance movement, helping you make informed decisions about whether to continue playing.
1 Our Commitment to Safe Play
ab67 believes that gambling should always be an enjoyable, voluntary activity undertaken within personal financial and time boundaries that each player sets for themselves. We recognise that for a small number of players, gambling can develop into a problem that negatively affects their financial wellbeing, mental health, and personal relationships. That is why responsible gaming is not an afterthought at ab67 — it is built into the core of how we operate our platform for players across Bangladesh, from Dhaka and Chittagong to Sylhet, Khulna, Rajshahi, and beyond.
Our responsible gaming framework is guided by three principles: prevention (giving players the tools to stay in control before problems develop), early intervention (identifying signs of risk and proactively reaching out to affected players), and support (ensuring that any player who needs help can access it quickly and without stigma).
All responsible gaming tools on the ab67 platform are available 24 hours a day, seven days a week. They can be activated instantly from within your account settings, and our support team — available around the clock in English, aligned to Bangladesh Standard Time (BST, UTC+6) — can assist you with any of these tools at no cost.
2 Age Restriction & Verification
The minimum legal age to use the ab67 platform is 18 years. This is a strict requirement and applies to all players in Bangladesh and any other jurisdiction in which ab67 operates. Persons under 18 are prohibited from registering, depositing funds, placing bets, or participating in any form of gaming activity on the platform.
Age Verification Process
ab67 operates a mandatory Know Your Customer (KYC) verification process. Prior to processing your first withdrawal, you will be required to submit a copy of a valid government-issued identity document — such as your National ID card or passport — to confirm your identity and date of birth. Accounts where age cannot be confirmed will be suspended pending verification.
Underage Access Prevention
In addition to our own age verification procedures, ab67 strongly encourages parents and guardians to make use of third-party parental control and content filtering software to prevent underage individuals from accessing gambling websites. If ab67 has reason to believe that a registered account belongs to a person under 18, the account will be suspended immediately, all funds withheld pending investigation, and the matter referred to the appropriate authorities.
3 Player Protection Tools
ab67 provides a comprehensive suite of player protection tools, all accessible directly from your account settings. The following tools are available to every registered player at no charge:
Deposit Limits
Cap the amount you can deposit per day, week, or month. Reductions take effect immediately; increases require a 24-hour waiting period.
Loss Limits
Define the maximum net loss you are comfortable sustaining within a set period. Your account pauses automatically when the threshold is reached.
Session Time Limits
Set a maximum continuous session duration after which you are automatically logged out or prompted to take a break.
Reality Checks
Receive regular on-screen pop-ups displaying your session length and net balance movement at intervals you select.
Wager Limits
Restrict the maximum stake you can place on a single bet or game round to keep individual wagers within your comfort zone.
Balance Display Off
Hide your real-time balance during play to reduce the psychological pressure of tracking wins and losses in the moment.
To activate any of these tools, log in to your ab67 account, navigate to Account Settings > Responsible Gaming, and select the tool you wish to configure. Changes to limit reductions are applied instantly. If you experience any difficulty accessing these settings, contact our support team at [email protected] and we will configure the limit on your behalf within one hour.
4 Self-Exclusion
Self-exclusion is the most comprehensive responsible gaming tool available on the ab67 platform. When you self-exclude, your account is closed for a defined minimum period, during which you will be unable to log in, place bets, deposit funds, or receive any marketing communications from ab67. Self-exclusion is available in the following durations:
- 6 months — minimum self-exclusion period
- 1 year
- 3 years
- 5 years
- Permanent — account closure with no option to re-register
How to Self-Exclude
You can request self-exclusion in two ways. The first is directly through your account settings by navigating to Account Settings > Responsible Gaming > Self-Exclusion and selecting your preferred exclusion period. The second is by contacting our support team at [email protected] with the subject line "Self-Exclusion Request" and specifying the duration you require. Self-exclusion requests are processed within one hour of receipt, and you will receive a confirmation email once your account has been suspended.
What Happens During Self-Exclusion
During the self-exclusion period, ab67 will take all reasonable steps to ensure that your account cannot be accessed. Any funds remaining in your account at the time of exclusion will be made available for withdrawal in accordance with our standard verification procedures. You will not receive any bonus offers, promotional emails, or marketing messages from ab67 during the exclusion period.
Returning After Self-Exclusion
Once a self-exclusion period ends, the lifting of the exclusion is not automatic. You must actively contact our support team to request reactivation, and ab67 will implement a mandatory 24-hour reflection period before the account is restored. Permanent self-exclusions cannot be reversed under any circumstances.
5 Recognising Problem Gambling
Problem gambling can affect anyone, regardless of income, background, or experience. It often develops gradually, and many people do not recognise the signs until the problem has already had a significant impact on their finances or personal life. The following checklist is not a clinical diagnostic tool, but it can help you honestly assess your relationship with gambling.
Ask yourself the following questions honestly:
If you answered yes to two or more of the above questions, your gambling behaviour may be causing harm and it may be time to seek support. Please contact our responsible gaming team or one of the external organisations listed below. There is no shame in asking for help — and the sooner you reach out, the more effective the support will be.
6 Support & Resources
If you or someone you know is struggling with problem gambling, a range of support services are available. ab67 actively encourages players to use these resources alongside our own platform tools. All of the organisations listed below provide confidential support at no cost.
ab67 In-House Support
Our dedicated responsible gaming support team is available 24 hours a day, seven days a week. You can reach us by email at [email protected]. Please use the subject line "Responsible Gaming Support" so that your message is directed immediately to a trained team member. We aim to respond to all responsible gaming enquiries within two hours.
Self-Help Strategies
In addition to using ab67's built-in tools, the following self-help strategies can support healthier gambling habits:
- Set a strict gambling budget at the start of each month and treat it as a fixed entertainment expense — never supplement it from other funds.
- Set a time limit before you begin each session and use a timer or alarm to enforce it.
- Never gamble when you are feeling stressed, anxious, depressed, or under the influence of alcohol.
- Take regular breaks — step away from the screen for at least 15 minutes every hour of play.
- Keep a record of your wins and losses to maintain a clear, honest picture of your gambling activity over time.
- Share your limits and intentions with a trusted friend or family member who can provide accountability.
- Engage in alternative leisure activities — sports, social activities, creative hobbies — so that gambling is one of many entertainment options, not the primary one.
7 Parental Controls
ab67 takes its obligations regarding underage access seriously. While our age verification procedures are designed to prevent persons under 18 from registering accounts, we also recognise that shared devices and household computers can create opportunities for minors to access gambling content. We strongly recommend that parents and guardians in Bangladesh take the following steps to protect minors in their household:
- Install reputable parental control software on all shared devices to filter gambling-related websites and content categories.
- Use private or incognito browsing on personal devices and log out of your ab67 account after every session to prevent minors from accessing your account.
- Keep your ab67 login credentials strictly private — do not share your username or password with anyone, including family members.
- Speak openly with children and teenagers about the risks associated with gambling, the legal age restriction, and why gambling sites are for adults only.
- Review your device's app permissions and parental lock settings, particularly on smartphones and tablets that minors may use.
If you are concerned that a minor has accessed your ab67 account, please contact us immediately at [email protected]. We will suspend your account pending a full investigation and assist you in securing your credentials.
8 Contact Us
ab67's responsible gaming team is here to help. Whether you want to activate a limit, request self-exclusion, ask a question about our player protection tools, or simply talk to someone about your gambling behaviour, we are available around the clock.
Email us at: [email protected]
Subject line: "Responsible Gaming Support" or "Self-Exclusion Request" or "Underage Access Report"
Our support team operates in English, aligned to Bangladesh Standard Time (BST, UTC+6), and is staffed 24 hours a day, 365 days a year. There is no waiting period to speak with a responsible gaming specialist — all such requests are prioritised.
Enjoy Gaming — Stay in Control
ab67 offers cricket betting, live casino games, and top slots — all within a framework designed to keep your experience safe, fair, and fun. Explore our games and set your limits before you play.